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TN AG116 TN AG116 How to find the missing ArchestrA Graphic symbol in an InTouch View App

Description

 

How to find the missing symbol in an IntouchViewApp when you see "Graphic Not Available". 

  • Author: Mike Viteri
  • Published: 12/8/2016
  • Applies to: Application Server & Intouch

Details

When a graphic symbol gets delete from object that was displayed inside of Intouch. You will get a warning on your Intouch View App.

viewapp1.JPG

When you right click on the View App and go to Errors/Warnings tab. It will tell you what graphic is missing. It will not tell you where to find that graphic.

viewapp2.JPG

 

Normally you would see a "graphic not found" Error. This might not always be easy to see and it can be difficult to find with multiple windows.

 

An easy way to identify the window that has the missing symbol is to open up Windowmaker and select each window.

viewapp3.JPG

After selecting each window look in your SMC Logviewer. If you find the window with the missing symbol you will see an error similar to picture below.

viewapp4.JPG

 

Now you will be able to go to that window and find the missing graphic and delete it. This will fix the warning on your Intouch View App.