System Platform 2014 install error 1618 Failed to install
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| SOLVER |
Description
When installing System Platform 2014(or Patch01) with SQL Server 2012 SP1. You can get an error that says "Failed to install. Error Code 1618.
| Author | Mike Viteri |
| Publish Date | 5/20/2014 |
| Applies to Software | System Platform |
| Applies to Version | 2014 |
| Applies to System/Module | |
| Article Version | 00.01 |
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Detailed Steps
When installing System Platform 2014(or Patch01) with SQL Server 2012 SP1. You can get an error that says "Failed to install. Error Code 1618.
This is caused by an error in SQL Server 2012 SP1 where the msiexec.exe processes keep restarting and running. It will not allow any other installers to start or it interrupts an installer already running.
This can also be confirmed by checking the Event Viewer application log and see this message:
"Detection of product '{A7037EB2-F953-4B12-B843-195F4D988DA1}', feature 'SQL_Tools_Ans’ failed during request for component '{6E985C15-8B6D-413D-B456-4F624D9C11C2}'"
Resolution
This is documented in the Microsoft KB article below which also includes a link to download a file to fix the issue.
http://support.microsoft.com/kb/2793634