Skip to main content
InSource KnowledgeCenter

049331 - Historian Client Trend embedded in InTouch goes to Demo Mode

Problem

Wetting up InTouch 10.5 on a terminal server. The Historian Client Trend that is embeded within it goes to demo mode. The licenses are for InTouch for System Platform with Historian Client. Tried installing the fat client, and that goes to demo mode also. License Status says ActiveFactory and ActiveFactory Pro failed. InTouch 2012 Windows Server 2008 R2 Fat client is 10.0.200

Solution

Edit the Wonderware.opt file to show the computer name that you are connecting from and the Thin Client name. Once the file was updated, the problem was resolved.

Close Date: 2013-09-13 10:06:28