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043239 - HistClient 2012 Fails to Accquire Device License

Problem

Historian client is unable to accquire a device license that has been tested and is known to be good.

Product Version: 10.0

OS: Win 2008 64 bit

Solution

I tested your license on an image that have running Server 2008 SP 2 (32 bit) running Historian Client 2012 (10.0.200, 0595..) and it worked fine. A few things to try.. Connect with the console switch to the image and see if the behavior is still present. Make sure the UAC is turned off (see tech note attached.) I don�t remember seeing the share icon on the folder for the license (double check that for me) Go to Admin tools �Share and Storage Management� and make sure there is a share name called Wonderware$ (should point to the location of the ../ArchestrA/License) � Everyone full control

Close Date: 2012-04-02 11:10:56