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042029 - Historian Client License Issue

Problem

When running a Historian Client (Trend) session on a Remote Desktop connection into the Historian server the system is not acquiring a valid license and is going into demo mode. The customer has a valid standalone HistClient installed on the server. I had the customer go directly to the 2008 console session and try the Trend Client. The system got a valid license and was not in demo mode. The problem is that a Remote Desktop session will not acquire the standalone license installed on the server.

Product Version: 10.0

OS: Win 2008 64 bit

Solution

Had customer install the WW License server and added his concurrent licnese to the server. Now his RDP Session can aquire a vailid license.

Close Date: 2011-12-13 09:43:34