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041516 - Active Factory Trend goes to Demo Mode

Problem

Customer is running Historian and Active Factory on a Virtual Image and the Trend goes to demo mode.

Product Version: 9.2

OS: Win XP

Solution

Customer needs updated licenses. I installed a demo licenses (ArchestraServer.lic and wwsuite.lic) and things worked. I will request that he custome be sent his updated licenses.

Close Date: 2011-10-27 16:07:44