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033001 - AF goes into demo mode with plant license, not with demo license

Problem

Customer's AF trend is going into demo mode. When he was given a demo license temporarily (Only Archestra.lic), the trend began working correctly. What is missing from the customer's license to make it work correctly?

Product Version: 9.2

Solution

The customer was using an upgrade license but did not have the original license. Client services sent us the original license so that he would have both.

Close Date: 2010-04-12 11:51:51