Skip to main content
InSource KnowledgeCenter

043024 - ActiveFactory 9.2 and Office 2010

Problem

We're having an issue with WonderWare Active Factory 9.2 and Office 2010 - specifically Excel 2010. Connectivity to the server is fine, but when attempting to pull flag information, we're getting the following error. This appears to be programmatic, rather than a problem with the plugin.

Product Version: 9.2

OS: Win 2003

OS_SP: SP2

Solution

Explained to customer this is not a supported configuration.

Close Date: 2012-02-29 15:44:23