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042747 - Trying to install AF 9.2 on Windows 7 SP 1 (64bit)

Problem

Installer is failing when trying to install Sentinel Protection Installer

Product Version: 9.2

OS: Win 7 64 bit

OS_SP: SP1

Solution

Had the customer download the current version of sentinel protection installer (7.6.5) from safenet-inc.com and manually install the driver. Once we installed the driver the installer allowed us to continue and install the product.

Close Date: 2012-02-09 14:59:34