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037211 - Wonderware client loses connection setup to insql

Problem

After a while, ActiveFactory applications "forget" their connection information and need the user to manually reenter the server configuration data. How can this be fixed?

Product Version: 9.2

Solution

The problem we believe is that ActiveFactory was having problems accessing the servers.xml file. to fix this, we deleted the Active Factory folder (C:\Documents and Settings\<username>\Local Settings\Application Data\Wonderware\ActiveFactory) and allowed the software to recreate it. Once this was done and the information reentered, the software would now remember the settings.

Close Date: 2011-03-07 14:42:38