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033533 - Getting the following error message when using the wwUser account from one machine: "Index 0 is not non-negative and below total row count"

Problem

Getting the following error message when using the wwUser account from one machine: "Index 0 is not non-negative and below total row count"

Product Version: 9.1

OS: Win XP

OS_SP: SP2

Solution

This is a known issue that can be resolved by installing Patch 1 for ActiveFactory 9.1. I recommended he install Patch 1 to resolve the issue.

Close Date: 2010-05-03 13:58:21