Skip to main content
InSource KnowledgeCenter

029526 - Active Factory takes a long time to start

Problem

In one building at a customer site the Active Factory takes a long time to load. They have determined that it does not appear to be network related, but only this one building is running slow.

Product Version: 9.2

OS: Win 2003

OS_SP: SP2

Solution

Had the customer delete the ActiveFactory settings folder from his computer's local settings. When he restarted trend it rebuilt the folder and now works normal.

Close Date: 2009-09-17 08:05:37