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029516 - error when starting active factory:

Problem

Error: "HistClientTrend has encountered a problem and needs to closed"

Product Version: 9.2

ProdSp: SP1

OS: Win XP

OS_SP: SP3

Solution

sent client timezone utility from WW. The issue is happening because there are missing entries for he timezones in the registry becuase of a microsoft update. When Active Factory loads it reference the timezone section of the registry, becuase it is not correct AF will not finish loading. the utility from WW should repair missing entries. OK to close.

Close Date: 2009-09-17 07:58:23