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029404 - Excel Active Factory Workbook addin is no longer showing

Problem

The customer's excel no longer shows the addin for active factory.

Product Version: 9.2

OS: Win 2003

OS_SP: SP2

Solution

Explained to the customer there are two ways to fix this: 1) Uninstall and reinstall AF 2) Go into Excel > Tools > Addins and then browse to c:\program files\common files\archestra and select the histclient.xla file. Both methods will readd the toolbar.

Close Date: 2009-09-10 11:22:49