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028339 - Timeout warnings and #Value errors running a query in ActiveFactory Workbook

Problem

Timeout warnings and #Value errors running a query in ActiveFactory Workbook. The query is for 24 tags at a resolution of 1000 MSec over a three day period.

Product Version: 9.2

OS: Win XP

OS_SP: SP2

Solution

Ran the same query for 5000 MSec and got a successful result set back with issue. Customer does not have rights or permissions to make changes to the SQL Server configuration, and he can use the result set at 5000 MSec. OK to close.

Close Date: 2009-07-14 11:43:34