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047801 - Several msg are showing when trying to open Excel


After Historian Client was installed, Excel is showing several err msg:"HistClient 10 - System error &H80040111 (-2147221231). ClassFactory cannot supply requested class " and "Compile error in hidden module: MenuAndToolbar. UAC was turn on with Antivirus software MS office 2010. This is a new PC, and the Historian Client 10.0 SP2 is the only Wonderware product on the system.

Product Version: 10.0

ProdSp: SP2

OS: Win 7 32 bit


User found that the installer being used was one created by the IT department and it had a problem. Once the OSs were reinstalled, and the Historian Client was installed direct from the Wonderware installers it worked correctly.

Close Date: 2013-05-08 11:07:10