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049464 - HC is unable to connect to Historian

Problem

HC works, but then they'll leave the system over night, and when they come back it will not. They can restart the software but it will not reconnect. The Historian doesn't show a problem. This is occurring for more than one user.

Solution

Installed the Patch 01 for Historian 10 and rebboted the machine. Customer confirmed that the data is now in the Historian Client.

Close Date: 2013-09-05 13:50:40