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046542 - I installed Activefactory v10.0 on Windows 7 64bit. When I try to run Trend.exe I get a message that says application has stopped working

Problem

I installed Activefactory v10.0 on Windows 7 64bit. When I try to run Trend.exe I get a message that says application has stopped working. If I go to the application it works until I close the message. As long as I minimize the error message Trend works. Below is the message I get. What do I need to do to stop this message?

Product Version: 10.0

OS: Win 7 64 bit

Solution

Re-install worked and customer confirmed this

Close Date: 2013-01-14 15:06:37