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044091 - After a variable amount of time, all ActiveFactory clients stop retrieving data

Problem

Customer has ~30 InTouch nodes with ActiveFactory trend. After a few days, all trends quite retrieving data. Even on the HIstorian node, ActiveFactory can't get data. Rebootgin the Historian server resolves the problem temporarily. Customer is getting numerous errors related to attempting to conect to Historian with invaid credentials. Customer says that log file is growing +/- 2GB per day.

Product Version: 9.2

Solution

Suggested that he resovle the logged error messages and see if that clears the problem

Close Date: 2012-06-25 14:38:20