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029499 - Trend does not show any data on one computer

Problem

The customer is running standalone Active Factory Trend. On one laptop it will connect and see all the tags, but no data will be displayed for them. On all the other computers data shows up correctly.

Product Version: 9.2

OS: Win 2003

OS_SP: SP2

Solution

Deleted the saved ActiveFactory settings and that fixed it. Had him delete the follwoing folder: C:\Documents and Settings\USERNAME\Local Settings\Application Data\Wonderware\ActiveFactory

Close Date: 2009-09-15 16:36:57