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How to Configure InTouch on a Terminal Server for Use with ACP ThinManager

                                    TECHNOTE

 

 

Author

Benjamin Davis

Publish Date 7/30/13

Applies to Software

InTouch for Terminal Services

Applies to Version

All

Applies to System/Module

Terminal Services

Article Version

1.00.01

 

Problem Statement

 

How to take advantage of ACP ThinManager for use with Intouch for Terminal Services. 

 

Solution Details

 

 
The Steps to Configure InTouch on a Terminal Server for Use with ACP ThinManager
  1. Create a Windows user (Right click on My Computer, Select Manage. Right click on Users, select New User)
TN_ACP1.jpg

 

  1. Add user to the Remote Desktop users group (Right click newly created user, select Properties. Click the Member Of tab, click Add. Add the Remote Desktop User group, click Ok )
TN_ACP2.jpg
  1. Log out of Windows, and log back into Windows as the newly created user.
TN_ACP3.jpg
 
  1. Log out of Windows, and log back into Windows as an administrator
  2. Copy InTouch application folder to the user’s directory
TN_ACP4.jpg
 
  1. Log into Windows as the newly created user.
  2. Open the InTouch application in WindowViewer (Open InTouch, Click Tools | Find Applications. Right click the application, select Window Viewer.)
TN_ACP5.jpg

 

When the user logs into the Terminal Server through ThinManager, the InTouch application will be available.