77496 - Alarm Database Configurations Not Updating
Problem
Client is experiencing issues updating server name in alarm controls. Updates would not save. Has tried several times.
Version: 2017
Service Pack: Update 3 SP1
OS: Windows 10
OS Service Pack:
Solution
Resolved on WebEx Alarm DBLogger Manager was hung and crashing, Settings were grayed out. Attempts to stop did not work. Force quit the app, ran CNA. After a reboot ran through configurations no issue, logger started and stopped (buttons were no longer grayed out). In Window Maker Alarm Object settings would update as anticipated.
Close Date: 1/18/21 14:56