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InSource Solutions

70775 - Thin manager intouch issue.


Thin manager - he is remoted in to a thin client, he can see the screen, it will respond to some key strokes but not all. Not getting a proper response from this client. He restarted the terminal a couple of times. Other clients are working fine. The tab button works but when he clicks on button in wviewer nothing happens. Thinmanager v9.0. This is a production issue.


Service Pack:


OS Service Pack:


Resolution: Setting firmware configuration to match other working clients resolved the issue. Cleared to close

Close Date: 8/22/18 16:33

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