I recently spoke to you over the phone about a Touch panel that will not start up after a power cycle. The display itself is not broken, I have swapped the displays with a working unit and the display is fine. The hard drive also appears to be fine, as I have been able to access files on it from another computer. When the unit is given power, the power button will glow blue and it sounds as if there is some small fan turning on but after a minute it will click off and repeat the process.
OS Service Pack:
RMA was created by WW support and the hardware will be replaced.
Close Date: 1/14/19 9:48