84335 - Aveva Wonderware reconnect issues

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Problem

There was a power event, that caused the nodes to hard shutdown. Two of them would not come back online after the power was restored. The AIMTokenHost service refused to start.

Version: 2020 R2

Service Pack: SP2

OS: Windows Server 2019

OS Service Pack:SP2

Solution

Client rebuilt the system overnight. Sent InSource Tech Note TN-1223 which describes how to reset Aveva SMS. Client will advise if issues persist.

Close Date: 4/28/23 14:56