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InSource Solutions

74929 - Unable to access Management Console / Configuration Editor

Problem

recently provided access Historian. In SMC under Historian Group Configuration Editor> missing drop down

Version: 11.6

Service Pack:

OS: Windows Server 2012R2

OS Service Pack:

Solution

Client is following up with IT to validate group membership with the provided documentation. Pg 25-30 Historian concepts guide Pg 165 -180 Historian Server Administration Guide. WebEx 3.9 - validated user aaAdmin -added local admin to aaAdmin - ran CNA validated client could access IDAS confiig & seeing data in Trend.

Close Date: 3/9/20 11:08

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