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TN - 1130 Resolving a popup warning, “Your system may be running low on memory. Continue?” when running HistData

Description

 

This article from InSource shows how to resolve a popup warning, “Your system may be running low on memory. Continue?” when running HistData

  • Author: Peter Farrell
  • Published: 3/25/2021
  • Applies to: InTouch and HistData all versions

Details

On occasion after upgrading stand-alone InTouch to a higher version on Windows 10,  attempts to open Windows Viewer can fail with a popup window which states, “Your system may be running low on memory. Continue?”

Memory_00A.png

The popup will disappear when OK is clicked but returned a few seconds later. This cycle continued for several minutes and then stop.
 

If you are running HistData, try starting WindowViewer without opening HistData and see if the issue resolves. If so, the following steps may prevent the warning with HistData running.

The solution is to use Notepad to edit the histdata.exe.manifest file located in C:\Program files(x86)\Wonderware\InTouch

Memory_001.png

Replace the line: <requestedExecutionLevel level="requireAdministrator" uiAccess="false"/>

Memory_002.png


with: <requestedExecutionLevel level="asInvoker" uiAccess="false"/>

 

Memory_003.png

Window Viewer should now open without the popup warning.