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TN - 1247 The Cross Reference Tool is showing references to Windows that were deleted

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Description

 

The Cross Reference Tool is showing references to Windows that were deleted

  • Author: Mike Viteri
  • Published: 6/6/2022
  • Applies to: Intouch 2017 and later

Details

When using the Cross Reference utility sometimes references to old windows show up. 

 

To fix this you can Backup then Delete the CrossReferenceFile.bin in the Metadata folder which is located inside of the Intouch Project folder.

Before doing this make sure Windowviewer is not running and all InTouch programs are closed out.

Once the file is deleted and and the Cross Reference tool is run again a new file will be generated.

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  1. Article type
    How-to
    Workflow Status
    Approved
  2. Tags
    1. Cross Reference