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TN AppSvr314 System Platform 2017 products do not acquire the correct license feature line

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Description

 

System Platform 2017 products do not acquire the correct license feature line

  • Author: Mike Viteri
  • Published: 12/5/2018
  • Applies to: System Platform 2017 U1 & U2

Details

There has been anomalies with the license server that has shipped with System Platform 2017. Issues such as Intouch acquiring a Read Only license instead of a Read/Write license. Other issues with license reservations

The first solution to resolving this problems is to install the latest license server. The latest version of the License server is 3.4. License server 3.0,3.1,3.2.3.3 can be directly upgraded to version 3.4

To confirm the license version you are using. You will need to go into Control Panel and look at "Programs and Features". Then find Schneider Electric Licensing and look at the version

Licensever.JPG

 

To upgrade to the latest version 3.4. You will need to download this from the support website directly. The link is below

 

https://softwaresupportsp.schneider-electric.com/#/producthub/details?id=5077